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FAQs (Frequently Asked Questions)

About Operating Environment

Q1:We are using various components of Excel. What should we do?

As for the Runtime component, Excel 2000, Excel 2003 or Excel 2007 or later, are compatible. So install it according to the Excel version on the local PC.
The Development component is compatible with Excel 2003 and later components. *Note: If you have PCs which use Excel 2000 or Excel 2003 in your system, save the Excel workbooks as the 2003 format (*.xls), when they will be used as Front End Forms, or commonly shared or distributed Workbook. This is because files saved in Excel 2007 Workbook format (*.xlsx) may not be opened in Excel 2000 or Excel 2003.

Q2:If we have a database operating other than dbSheetClient system, do we need a database for dbSheetClient?

The database itself is mandatory for dbSheetClient, and dbSheetClient requires either SQL Server 2005/2008 or Oracle 9i/10g/11g to be installed as the system database.
If your database is working on one of the above, dbSheetClient can join the use of database. In other words, your database can be used as both the user database and the dbSheetClient database.

Q3:Can I use multiple Excel Worksheets in dbSheetClient?

You can open multiple Excel Workbooks simultaneously in dbSheetClient V2.3 and later components.

Q4:When I am using dbSheetClient, can I start and use Excel regularly?

There is no problem to start and use Excel outside of dbSheetClient.

Q5:I am using Oracle8i now. Do you have a plan to make it compatible?

You can use it as an external (user) database only for reading, not for writing. Note that dbSheetClient is not compatible with Oracle8.

Q6:Is SQL Server OK with Express or Workgroup?

You can use the Workgroup Version for the dbSheetClient Server. Express is not supported.

Q7:I am using SQL 2000 now. Do you have a plan to make it compatible?

You can use it as an external (user) database only for reading, not for writing.

Q8:If using dbSheetClient via the Internet, do I need certain settings for router and firewall (such as opening a specific port)?

dbSheetClient Server and dbSheetClient use the port number 80 of the WEB Service.
If SSL is applied, then open port 443. If e-mail is used, then port 25 or 587 needs to be opened.

Q9:Is it necessary to install software on the Client side? Does it work with the Web browser only?

dbSheetClient Runtime component has to be installed locally. You cannot execute it by a Web browser alone. For the distribution of the Runtime component, automatic distribution became available by ClickOnce.

Q10:When Microsoft upgrades the OS and Excel to a new version in the future, will you support us at that time?

We will support you. However, there is a possibility that the support may be with a charge. Please inquire with us when the support becomes necessary.

Q11:As a compatible database, is DB2 not included?

It is compatible with DB2 for System i of the AS400. Reference/update is available as an external database, but there is a partial restriction matter (when updating).